Frequently asked questions
Getting started
You must be 18 or older and physically located in a state where Dose can arrange a review. Beyond that, eligibility is a clinical decision made by a licensed provider.
Dose puts patient safety and compliance first. Our providers are properly vetted and licensed to provide care in your state, medications are dispensed by U.S.-based 503A compounding pharmacies, and Dose maintains LegitScript certification, reflecting an independent review of key compliance, safety, and transparency standards.
Dose is proud to offer its services in all 50-states.
Support
You can reach our friendly support team by calling us at (855) 777-7838. For faster service, visit our Patient Portal page to submit a message, request a refill, or check order status. We're here to help!
No contracts, no hassle. Month-to-month customers can cancel anytime through their online portal. Have concerns? Our team is here to help.
Pricing
Dose partners with licensed providers and pharmacies to offer competitive pricing on compounded GLP-1 medications. No membership fees, no hidden costs! Just clear, transparent pricing unlike our competitors.
Your dosage will be determined by your provider after reviewing your intake. If already on GLP-1’s, you may request to continue your current dosage.
Dose does not bill insurance, and compounded medications are generally not covered. HSA and FSA cards are accepted. Check with your insurer for specific coverage.
Yes. Your provider can adjust your dosage if needed, depending on your medical history and how you respond to treatment.
Shipping
Most prescriptions are shipped the same day by a licensed U.S pharmacy. You’ll receive tracking information for every shipment, so you’ll know exactly when your medication is on the way.
Still have a question?
Write to us and we will point you to the right team.