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The licensed pharmacies that dispense medication for dose patients, and what dose does and does not do in that relationship.
Effective date [to be confirmed]
Last updated 5 September 2026
The short version. dose does not dispense medication. If a clinician writes a prescription, it goes to an independent licensed pharmacy, which fills it and ships it to you. The pharmacy is responsible for dispensing. dose is responsible for the platform.
Pharmacy names, addresses, state licence numbers and accreditation have to be supplied by dose and kept current; section 2 is a placeholder until they are. Anything on this page that describes a medication has to be reviewed by regulatory before publication.
01
What dose does, and what the pharmacy does
dose runs the platform: the assessment, the messaging, the record, the billing for the clinical review. It is not a pharmacy and it does not hold, prepare or ship medication.
The pharmacy receives the prescription, checks it, prepares it, and dispenses it to you. It answers to its own board of pharmacy for how it does that.
02
The pharmacies we work with
[To be confirmed.] This section has to name each dispensing pharmacy, its address, the states it is licensed in, its licence numbers, and any accreditation it holds.
It also has to say when the list was last checked, because a licence lapsing is exactly the kind of change a page like this is supposed to catch.
03
Branded and compounded medication
An FDA-approved branded medication has been reviewed and approved by the Food and Drug Administration for a specific use. A compounded medication is prepared for an individual patient by a pharmacy and is not FDA-approved.
They are not the same thing, and one is not a generic version of the other. If a compounded preparation is ever part of your treatment, your clinician and the pharmacy will tell you that plainly, and you can decline it.
04
How your prescription reaches a pharmacy
If a clinician decides prescription treatment is appropriate, they transmit the prescription electronically to a pharmacy that is licensed where you are.
You will be told which pharmacy it went to. You will also be told the price of the medication before it is dispensed.
05
Choosing your own pharmacy
You may ask for your prescription to be sent to a pharmacy of your choosing instead. Tell your clinician and they will redirect it.
Prices, stock and delivery times differ between pharmacies, and dose has no control over any of them.
06
Shipping, storage and handling
Medication is shipped by the pharmacy, in the packaging the product requires. Some treatments have to be kept cold, and the pharmacy will say so on the box and in the paperwork inside it.
If a package arrives late, damaged, or at the wrong temperature, do not use what is in it. Contact the pharmacy on the number on the label.
07
Questions about your medication
Questions about how to take something, what it interacts with, or what to do about a missed dose go to the dispensing pharmacist or to your clinician.
Read the labelling and the patient information that comes with your medication. It is the authority on that product, not this website.
08
Reporting a side effect or a product problem
Tell your clinician about any side effect, and tell the pharmacy about anything wrong with the product itself.
You can also report directly to the FDA through MedWatch, at fda.gov/medwatch or 1-800-FDA-1088. Reporting to the FDA does not replace telling your clinician.
09
Keeping this page current
This page is reviewed whenever a pharmacy is added or removed, and at least [review interval to be confirmed].
If you believe something here is out of date, write to us and say what you found.
Questions about dispensing
For anything about a specific prescription, contact the dispensing pharmacy on the label. For anything about the clinical decision behind it, see prescribers.
support@trydose.com · (855) 777-7838 · 1000 Brickell Ave, Ste 715, Miami, FL 33131 · [Registered entity name to be confirmed]